Bartow, Polk County

CHARM CITY

330 OLD BARTOW EAGLE LAKE RD, Bartow, FL 33830

FoodSeating
Latest violations
4
2 High Priority
Mar 19, 2026
City
Bartow
County
Polk
Status
Current / Active
Inspections
16

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Mar 19, 2026

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Intermediate: 1Basic: 1Total: 4

50-17-3

Detail 24455255

High Priority - Operating with an expired Division of Hotels and Restaurants license. February 1, 2026

22-43-4

Detail 24455252

High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. 000 ppm Sanitizer was remade.200 ppm

31B-02-4

Detail 24455254

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Near the walk in cooler. Paper towels was replaced. Corrected On-Site

22-20-5

Detail 24455253

Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. White interior panel on the bottom is soiled with mold-like substance. Repeat Violation

Oct 15, 2025

Complaint Full

Call Back - Complied

Basic: 2Total: 2

22-20-5

Detail 24118602

Basic - - From initial inspection : Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. Warning - From follow-up inspection 2025-10-15: Soiled Time Extended

38-07-4

Detail 24118603

Basic - - From initial inspection : Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Walk in cooler. Warning - From follow-up inspection 2025-10-15: Not shielded. Time Extended

Oct 14, 2025

Complaint Full

Emergency order recommended

High Priority: 2Intermediate: 2Basic: 3Total: 7

28-14-5

Detail 24113897

High Priority - Evidence of mop/cleaning wastewater dumped onto ground. Operator is sweeping mop water from cleaning the floor drain to the outside ground. The water was mopped up and in the mop sink. Corrective Action Taken Admin Complaint

28-13-5

Detail 24113896

High Priority - Waste water was observed on the floor near the smoker. Earlier in the day operator stated it was grease backed up drain near smoker. Observed employees walking through water water on the ground and tracking through the establishment. Operator clean and sanitized floor. The plumber fixed the blockage and the area was cleaned and sanitized. Corrected On-Site Admin Complaint

31A-09-4

Detail 24113902

Intermediate - Handwash sink not accessible for employee use at all times.silver pan and cups in the hand washing sink in the dishwasher area. Warning

31B-02-4

Detail 24113901

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Dishwasher area. Warning

22-20-5

Detail 24113900

Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. Warning

12B-12-5

Detail 24113899

Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Drink on the cutting board on the large flip top reach in cooler next to the steam table. The beverage was removed. Warning

38-07-4

Detail 24113898

Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Walk in cooler. Warning

Apr 8, 2025

Routine - Food

Call Back - Complied

Basic: 1Total: 1

22-20-5

Detail 23691710

Basic - - From initial inspection : Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. Interior plastic panel. - From follow-up inspection 2025-04-08: Soiled. Time Extended

Mar 27, 2025

Routine - Food

Administrative complaint recommended

High Priority: 1Basic: 3Total: 4

03A-02-5

Detail 23665633

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Product in the top section of both flip top reach in cooler acfrom the cook line. Cole slaw (50F - Cold Holding); mango salsa (50F - Cold Holding); crab meat (50F - Cold Holding); cheese slices (50F - Cold Holding); cooked chicken wings (47F - Cold Holding); ribs (47F - Cold Holding) Repeat Violation Admin Complaint

22-20-5

Detail 23665636

Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. Interior plastic panel.

14-11-5

Detail 23665635

Basic - Equipment in poor repair. Lid is broken on the flip top reach in cooler acfrom the fryers in the kitchen.

08B-38-4

Detail 23665634

Basic - Food stored on floor. Case of collard greens inside the walk in freezer.

Nov 1, 2024

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Oct 31, 2024

Routine - Food

Warning Issued

High Priority: 4Intermediate: 2Basic: 4Total: 10

03D-02-5

Detail 23324700

High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Collard greens inside the walk in walk in cooler. Warning

08A-20-5

Detail 23324698

High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Chicken over scallops in the interior of the flip top reach in cooler across from the fryers. Chicken over shrimp in the top section of the reach in cooler across from the Vulcan oven. The product was reversed. Corrected On-Site Warning

01B-02-5

Detail 23324701

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Collard greens 50F inside the walk in cooler. Warning

03A-02-5

Detail 23324699

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Cole slaw (50F - Cold Holding) expo line salsa (47F); Cole slaw (47F - Cold Holding); crab meat (47F - Cold Holding); chicken (47F); shrimp (47F - Cold Holding) All reach in coolers across from the cook line. The product was put on ice. Collard greens 50F inside the walk in cooler. Warning

22-02-4

Detail 23324696

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Slicer on the table in the drive thru section. The slicer was removed to the dishwasher area to be washed, rinsed and sanitized. Corrective Action Taken Warning

41-17-4

Detail 23324703

Intermediate - Spray bottle containing toxic substance not labeled. Spray bottle with clear liquid inside the bottle on the bottom shelf under the cash register. Warning

22-20-5

Detail 23324694

Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. Warning

12B-12-5

Detail 23324702

Basic - Employee drinking from an unenclosed beverage container in a food preparation/clean dishware area and the container does not have a dispensing mechanism to prevent hand contact with lip contact area of drink container. Open can of monster energy drink on the cutting board on the flip top reach in cooler acfrom the fryers. the beverage was removed. Corrected On-Site Warning

08B-38-4

Detail 23324697

Basic - Food stored on floor. A case of sprite beverage syrup. Warning

36-62-4

Detail 23324695

Basic - Light not functioning. Hood system. Warning

Jan 12, 2024

Routine - Food

Inspection Completed - No Further Action

Basic: 6Total: 6

22-20-5

Detail 22561208

Basic - Accumulation of black/green mold-like substance in the interior of the ice machine. White interior panel of the ice machine.

36-03-4

Detail 22561211

Basic - Cove molding at floor/wall juncture broken/missing. Cove molding missing at the bottom of the wall to the left entering the dry storage area.

50-09-4

Detail 22561209

Basic - Current Hotel and Restaurant license not displayed. February 1,2023 displayed.

08B-38-4

Detail 22561213

Basic - Food stored on floor. Case of bread on the floor inside the walk in freezer.

10-14-5

Detail 22561210

Basic - Ice bucket stored on floor between uses. In front of the ice machine in the dry storage area.

33-16-4

Detail 22561212

Basic - Open dumpster lid.

Sep 13, 2023

Routine - Food

Call Back - Admin. complaint recommended

Intermediate: 3Total: 3

03G-46-1

Detail 22282792

Intermediate - - From initial inspection : Intermediate - Establishment preparing food using a method that has been determined by the Divisions of Hotels and Restaurants to require an approved variance from the Division. Establishment does not have an approved variance for the method observed in use during the inspection. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days Warning - From follow-up inspection 2023-09-13: No variance submitted Admin Complaint

03G-50-1

Detail 22282794

Intermediate - - From initial inspection : Intermediate - Operator is doing a special process, conducting reduced oxygen packaging, cooking time/temperature control for safety food to a time and temperature combination lesser than those in the Food Code or operating a molluscan shellfish tank for human consumption without a HACCP plan approved by the Division of Hotels and Restaurants. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days Warning - From follow-up inspection 2023-09-13: Haccp plans not applied for Admin Complaint

03G-06-5

Detail 22282793

Intermediate - - From initial inspection : Intermediate - Reduced oxygen packaged food lacking bold type on contrasting background, or other required information. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days. Missing production time Warning - From follow-up inspection 2023-09-13: Vacuum packed smoked chicken, pork and brisket only have prep date, no-use by or production time Admin Complaint

Jul 11, 2023

Routine - Food

Warning Issued

Intermediate: 5Basic: 1Total: 6

11-27-4

Detail 22111605

Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Manager printed and posted sign Corrected On-Site Warning

03G-46-1

Detail 22111603

Intermediate - Establishment preparing food using a method that has been determined by the Divisions of Hotels and Restaurants to require an approved variance from the Division. Establishment does not have an approved variance for the method observed in use during the inspection. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days Warning

11-26-1

Detail 22111608

Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Manager printed forms and had employees read and sign Corrective Action Taken Warning

03G-50-1

Detail 22111607

Intermediate - Operator is doing a special process, conducting reduced oxygen packaging, cooking time/temperature control for safety food to a time and temperature combination lesser than those in the Food Code or operating a molluscan shellfish tank for human consumption without a HACCP plan approved by the Division of Hotels and Restaurants. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days Warning

03G-06-5

Detail 22111604

Intermediate - Reduced oxygen packaged food lacking bold type on contrasting background, or other required information. Establishment vacuum packages cooked smoked chicken, pulled pork, pork ribs, beef brisket. Product cooked cooled and packaged and held up to 7 days. Missing production time Warning

51-13-4

Detail 22111606

Basic - No Heimlich maneuver/choking sign posted. Manager printed and posted Corrected On-Site Warning

Jan 20, 2023

Routine - Food

Inspection Completed - No Further Action

Intermediate: 3Basic: 3Total: 6

11-27-4

Detail 21712897

Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment.

11-26-1

Detail 21712894

Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses.

41-17-4

Detail 21712895

Intermediate - Spray bottle containing toxic substance not labeled. Observed 2 unlabeled bottles of sanitizer. Manager labeled Corrected On-Site

22-20-5

Detail 21712898

Basic - Accumulation of black mold-like substance in the interior of the ice machine/bin. Manager cleaned Corrected On-Site

40-06-5

Detail 21712899

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed cellphone on expo line. Employee removed Corrected On-Site

14-17-4

Detail 21712896

Basic - Walk-in cooler shelves with rust that has pitted the surface.

Jul 11, 2022

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Jul 7, 2022

Routine - Food

Warning Issued

High Priority: 1Basic: 1Total: 2

03A-02-5

Detail 21174613

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Meat make line: scallops (59F - Cold Holding); fish (58F - Cold Holding); raw beef (58F - Cold Holding); Poultry (59F - Cold Holding) Cold make line: feta (48F - Cold Holding); sliced tomatoes (46F - Cold Holding); cole slaw (45F - Cold Holding). Warning

12B-07-4

Detail 21174612

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed several employee drinks on cooler. Manager put them in container Corrected On-Site Warning

Jan 11, 2022

Routine - Food

Inspection Completed - No Further Action

High Priority: 4Basic: 2Total: 6

01B-01-4

Detail 20776687

High Priority - Dented cans present. See stop sale. Baked beans. Manager set aside Corrective Action Taken

08A-05-6

Detail 20776688

High Priority - Raw animal food stored over ready-to-eat food. Observed shelled eggs in walk in cooler stored over dressings.. Observed ground beef stored over crab in walk in cooler. Manager moved Corrected On-Site

02C-01-5

Detail 20776683

High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. Collard greens date prepared is 12-30

01B-24-5

Detail 20776685

High Priority - Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. Two 1/3 pans of cooked greens in walk in cooler. Manager voluntarily discarded product and educated Corrective Action Taken

40-06-5

Detail 20776686

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed employee cellphones and keys by single service cups at front counter.,

16-13-5

Detail 20776684

Basic - Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. Observed dish washer washing dishes in rinse compartment. Then the rinse and sanitize step was being done in sanitize compartment. Had manager drain sinks and set up proper setup Corrected On-Site

Jul 22, 2021

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Jul 16, 2021

Routine - Food

Warning Issued

High Priority: 2Intermediate: 2Basic: 1Total: 5

35A-02-6

Detail 20348368

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 1 live flying insect in dry storage landing on the wall next to the ice machine. Observed two flys flying by drive thru window not landing on food contact surfaces.

03A-02-5

Detail 20348369

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cole slaw (46°F - Cold Holding); crab meat (46°F - Cold Holding); crab meat (47°F - Cold Holding); feta (47°F - Cold Holding). Manager put lids back on make unit and will ice product down and sent time as a public health control p manager.

31A-11-4

Detail 20348370

Intermediate - Handwash sink used for purposes other than handwashing. Observed bucket of shrimp in hand sink next to prep area. Manager removed Corrected On-Site

53B-01-5

Detail 20348371

Intermediate - No proof of required state approved employee training provided for any employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.

12B-07-4

Detail 20348367

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Two employee drinks on top shelf over prep table.