West Palm Beach, Palm Beach County

POLLO TROPICAL #75

7785 S DIXIE HWY, West Palm Beach, FL 33405

FoodSeating
Latest violations
1
1 Basic
Jan 27, 2026
City
West Palm Beach
County
Palm Beach
Status
Current / Active
Inspections
14

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Jan 27, 2026

Routine - Food

Inspection Completed - No Further Action

Basic: 1Total: 1

24-08-4

Detail 24326838

Basic - Equipment and utensils not properly air-dried - wet nesting. Various pans wet nesting at triple sink area. Operator reorganized to allow proper drying. Corrective Action Taken

Jul 1, 2025

Routine - Food

Inspection Completed - No Further Action

Basic: 1Total: 1

29-11-4

Detail 23846353

Basic - Water leaking from pipe and/or faucet/handle. Hand wash sink near cook line is leaking. Operator sealed it off until repaired. Employee has access to three other hand sinks in area.

Mar 24, 2025

Routine - Food

Inspection Completed - No Further Action

Basic: 1Total: 1

10-20-4

Detail 23653754

Basic - In-use tongs stored on equipment door handle between uses at cook line. Operator stored properly. Corrected On-Site

Sep 17, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Basic: 1Total: 3

12A-02-4

Detail 23154276

High Priority - Server handled soiled dishes or utensils and then picked up plated food, served food, or prepared a beverage without washing hands. 1. Employees was washing dishes then opened the steamer handle with soiled hands. 2. Employees handled raw beef with gloved hands then opened the walk in cooler door ( pulling handle ) with soiled hands. Explained and both washed hands. Corrected On-Site

03B-01-6

Detail 23154278

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. cut chicken 117 f( as per manager 20 minutes) pulled pork 122 f as per manager 20 minutes, both hot holding , corn 189 f reheated for hot holding, both reheated over 165 f. Corrected On-Site

08B-17-4

Detail 23154277

Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Unwashed lettuce head box over gallon jugs. In walk in cooler. Manager rearranged. Corrected On-Site

Feb 28, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Total: 1

29-34-4

Detail 22681356

High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing at one hose Bibb at mop sink.

Aug 4, 2023

Complaint Full

Call Back - Complied

No violations recorded for this inspection.

Aug 4, 2023

Complaint Full

Administrative complaint recommended

High Priority: 5Basic: 2Total: 7

35A-02-6

Detail 22177525

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 1 fly flying in the dinning room landing on window and tables Warning

01B-02-5

Detail 22177526

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. chicken breast (45F - Cooling); whole chicken (44-46F - Cooling) as per operator food cooling since last night in walk-in cooler; food never reached 41° F within 4 hours; chicken breast (45F - Cooling); in chicken cold holding unit at prep area; as per operator food cooling overnight in walk-in cooler and moved to chicken cooler in the morning; food never reached 41 F within 4 hours; Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. bean fiesta (48F - Cold Holding); diced tomatoes (47F - Cold Holding); in walk-in cooler; as per operator food not prepared or portioned today; foods out of temperature for more than four hours; See Stop Sale Warning

03A-02-5

Detail 22177527

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. bean fiesta (48F - Cold Holding); diced tomatoes (47F - Cold Holding); in walk-in cooler; as per operator food not prepared or portioned today; foods out of temperature for more than four hours; whole chicken (47F - Cold Holding); in chicken box cooler; as per operator food not prepared or portioned today; food out of temperature for approximately 30 minutes; operator placed ice bags on the food; See Stop Sale Corrective Action Taken Repeat Violation Admin Complaint

03D-06-5

Detail 22177529

High Priority - Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. pork butt (46-47F - Cooling)at 10:33 to 46 F at 11:00 since 8:30; at this rate food will not reach 41° F within 4 hours; food moved in blast chiller; chicken breast (45F - Cooling); whole chicken (44-46F - Cooling) as per operator food cooling since last night in walk-in cooler; food never reached 41° F within 4 hours; chicken breast (45F - Cooling); in chicken cold holding unit at prep area; as per operator food cooling overnight in walk-in cooler and moved to chicken cooler in the morning; food never reached 41 F within 4 hours; See Stop Sale Corrective Action Taken Warning

03B-01-6

Detail 22177531

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. steak (125F - Hot Holding); at cook line; as per operator food cooked earlier ; food out of temperature for approximately 30 minutes; Operator decided to discard Corrected On-Site Warning

35A-03-4

Detail 22177530

Basic - Dead roaches on premises. Observed one dead roach next to three compartment sink Operator cleaned and sanitized the area; Corrected On-Site Warning

08B-36-4

Detail 22177528

Basic - Food stored in a location that is exposed to splash/dust. Cases of chicken stored under leaking condenser line in walk-in cooler; operator moved food; Corrected On-Site Warning

Jan 31, 2023

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Basic: 1Total: 2

03A-02-5

Detail 21741058

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked plantains (50F - Cold Holding) reach in drawer next to drive thru window. Manager states plantains in unit less than four hours. Removed and placed in different cooler. Corrective Action Taken

36-03-4

Detail 21741057

Basic - Cove molding at floor/wall juncture broken/missing. Tiles along bottom of wall in walk in cooler.

Aug 12, 2022

Routine - Food

Inspection Completed - No Further Action

Basic: 4Total: 4

36-34-5

Detail 21271815

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. AC vents in kitchen unclean.

36-17-5

Detail 21271812

Basic - Floor tiles missing and/or in disrepair. Floor tiles missing under shelving in walk in cooler.

23-03-4

Detail 21271813

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets to reach in coolers unclean at front service line by registers.

02D-01-5

Detail 21271814

Basic - Working containers of food removed from original container not identified by common name. Salt container not labeled at food prep table. Operator labeled. Corrected On-Site

Apr 13, 2022

Complaint Full

Call Back - Complied

No violations recorded for this inspection.

Apr 12, 2022

Complaint Full

Warning Issued

High Priority: 4Basic: 6Total: 10

12A-29-4

Detail 21005003

High Priority - Employee touched soiled surface and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Female employee washing white rice. She pulled trash can with left hand to put gallon container in then continued washing rice without washing hands. Explained to employee and manager. Warning

35A-02-6

Detail 21004998

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 on dining room table 1 on paper cup box on shelf ver prep table by the walk in cooler 1 flying around in three compartment sink area 1 crawling on wall next to fryer. Warning

03A-02-5

Detail 21005006

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. balsamic tomatoes 46 on ice .( ice not covering side of the container) as per manager less than 2 hours.balsamic tomatoes in walk in cooler 38 f Repeat Violation Admin Complaint

03B-01-6

Detail 21005005

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Chopped cooked chicken 114 on steam table ( as per manager less than 1 hour, ) second temperature after 50 minutes 114 no change yellow rice 123 as per manager less than 1 hour, second temperature after 50 minutes 168 f both on cook line steam table, pulled pork 48 in steamer. As per manager reheating 45 minutes. Employee forgot to turn on steamer. Manager set the timer second temperature after 25 minutes 86 f. Corrective Action Taken Warning

36-34-5

Detail 21004997

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Around ac vents in the kitchen area. Warning

24-06-4

Detail 21005000

Basic - Clean ice bucket stored upside down on heavily soiled ice machine top. Explained and manager removed the bucket to be washed. Corrected On-Site Warning

32-12-5

Detail 21004999

Basic - Covered waste receptacle not provided in women's bathroom. Warning

08B-38-4

Detail 21005004

Basic - Food stored on floor. Box of oil stored on floor in dry food storage room. Manager moved box on shelf. Corrected On-Site Warning

14-69-4

Detail 21005001

Basic - Ice buildup in reach-in or walk-in freezer. Warning

23-03-4

Detail 21005002

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Top of ice machine Warning

Feb 8, 2022

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 3Basic: 5Total: 9

03A-02-5

Detail 20844203

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Half cut butter block partially submerged in ice water 50 f. Less than an hour.

31A-11-4

Detail 20844206

Intermediate - Handwash sink used for purposes other than handwashing. Dumping ice in hand sink by fryers. Explained.

16-37-1

Detail 20844202

Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. For quaternary ammonium

01B-16-5

Detail 20844199

Intermediate - Torn packages/bags of food exposing the contents to contamination. See stop sale. Half cut butter block partially submerged in ice water ( part of exposed butter block in contact with contaminated ice water ) in same ice another container of mixed vegetables stored . Bottom of container might have come in contact with soiled areas. Explained

22-20-5

Detail 20844201

Basic - Accumulation of black/green mold-like substance in the interior of the ice machine/bin.

08B-19-4

Detail 20844205

Basic - Food contaminated by unsanitized equipment or utensil. See stop sale. Half cut butter block partially submerged in ice water ( part of exposed butter block in contact with contaminated ice water ) in same ice another container of mixed vegetables stored . Bottom of container might have come in contact with soiled areas. Explained .

10-06-5

Detail 20844200

Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. Scoop handle in contact with yellow rice. Explained and manager stored scoop handle above yellow rice. Corrected On-Site

36-50-4

Detail 20844198

Basic - Unclean building components, attachments or fixtures. Fan guards in walk in cooler, fan guard screen by mop sink area,

21-07-4

Detail 20844204

Basic - Wiping cloth chlorine sanitizing solution not at proper minimum strength. washcloth bucket quat 0 ppm, as per employee wash cloth bucket from last nigh.employee changed the solution quat 200 ppm. Corrected On-Site

Oct 12, 2021

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Oct 11, 2021

Routine - Food

Warning Issued

High Priority: 1Basic: 1Total: 2

35A-02-6

Detail 20576087

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 1 on window blind in dining room 1 on mini Croquet table tantrum display by register at front counter. 2 on men's rest room door, 5 on walls in men's restroom Manager killed all and cleaned area Corrected On-Site Warning

32-12-5

Detail 20576088

Basic - Covered waste receptacle not provided in women's bathroom. Warning