Jacksonville, Duval County

STEAK N SHAKE

9431 PHILLIPS HWY, Jacksonville, FL 32256

FoodSeating
Latest violations
13
5 High Priority
Aug 30, 2024
City
Jacksonville
County
Duval
Status
Ownership Changed
Inspections
9

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Aug 30, 2024

Routine - Food

Administrative complaint recommended

High Priority: 5Intermediate: 3Basic: 5Total: 13

50-17-3

Detail 23111188

High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 6.1.2023. Verified ownership during inspection. Repeat Violation Admin Complaint

01B-02-5

Detail 23111185

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cheese sauce left in container overnight at 73F. Repeat Violation Admin Complaint

03A-02-5

Detail 23111193

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Burgers on line at 50F. Lid open during inspection, person in charge closed lid. Other items in unit at 43F or below. Retemped beef at 43F. Also, cheese sauce in container at room temperature at 73F overnight. See stop sale. Also, pasta at 45F item is above fill line. Person in charge removed excess and placed in walk in cooler. Also, butter on line at 67F. Person in charge states has been out for 2 hours. Will hold on time for remaining 2 hours. Provided time paperwork. Corrective Action Taken Repeat Violation Admin Complaint

41-10-4

Detail 23111183

High Priority - Toxic substance/chemical improperly stored. Chemical bottle stored next to food on shelf at pickup station. Bottle was removed. Corrected On-Site Repeat Violation Admin Complaint

29-42-4

Detail 23111191

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing vacuum breaker on non chemical side of 4 way splitter. Missing from far left side. Repeat Violation Admin Complaint

31A-11-4

Detail 23111190

Intermediate - Handwash sink used for purposes other than handwashing. Observed manager cleaning shake cup in hand wash sink. Spoke to person in charge. Corrective Action Taken

53A-05-6

Detail 23111194

Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ 4+ employees on duty with no CFM present. CFM arrived by end of inspection. Corrective Action Taken

31B-05-4

Detail 23111187

Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Paper towel dispenser at women's restroom not functional.

36-73-4

Detail 23111184

Basic - Floors walls, and/or ceilings soiled/has accumulation of debris. Observed debris buildup on floors under equipment, especially behind ice machine, under dishmachine. Also, mold like substance observed on ceiling in back kitchen area. Also, dust buildup observed around vent in dry storage room. Repeat Violation

14-42-4

Detail 23111182

Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing section of hood filter at fry station. Repeat Violation

14-69-4

Detail 23111186

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in stand up reach in freezer by fry station. Repeat Violation

23-03-4

Detail 23111192

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Mold like substance observed on exterior of salt container. Person in charge removed to clean. Also, soda plates with mold like substance buildup. Also, debris buildup observed on exterior of tea urn in dining area. Also, mold like substance observed on containers holding bagged bread. Also, exterior of shake mixer with debris buildup. Repeat Violation

25-05-4

Detail 23111189

Basic - Single-service articles improperly stored. Case of cups stored on floor in dry storage. Also, fry containers not inverted on line. To go containers not inverted.

Mar 6, 2024

Routine - Food

Administrative complaint recommended

High Priority: 7Intermediate: 1Basic: 6Total: 14

50-17-3

Detail 22700563

High Priority - Operating with an expired Division of Hotels and Restaurants license. License expired 6.1.23. Repeat Violation Admin Complaint

08A-02-6

Detail 22700562

High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. In reach in freezer on line no longer commercially packaged raw chicken stored over bags of onion rings. Person in charge moved to appropriate location. Corrected On-Site

01B-02-5

Detail 22700560

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cheese portioned in containers at 105F on warmer. Person in charge states left on warmer overnight.

03A-02-5

Detail 22700566

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In maketop to left of main cookline cheese, hot dog at 47-49F. Person in charge states has been in unit less than 4 hours. Lid open during inspection. Person in charge closed lid, iced items down, ambient of unit at 39F during inspection. Corrective Action Taken Repeat Violation Admin Complaint

03B-01-6

Detail 22700569

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cheese portioned in containers at 105F on warmer. Person in charge states left on warmer overnight.

41-10-4

Detail 22700568

High Priority - Toxic substance/chemical improperly stored. Two spray bottles with blue cleaner with nozzles facing tea bags at front server area. Moved to appropriate location. Corrected On-Site

29-42-4

Detail 22700557

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from non chemical side of far left side on 4 bibb splitter at mop sink. Repeat Violation Admin Complaint

27-16-4

Detail 22700565

Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. At front cookline hand wash sink water at 71F. Person in charge states hot water turned off due to leak. Also, water turned off to server dining room hand wash sink. Person in charge turned on during inspection. Both sinks testing at above 85F during inspection. Corrected On-Site

36-73-4

Detail 22700559

Basic - Floor soiled/has accumulation of debris. Floors soiled to left of milkshake machine. Floors soiled under front cookline hand wash sink. Floors soiled under dish pit area.

14-42-4

Detail 22700570

Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing hood filter on right sided cookline.

14-69-4

Detail 22700564

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup observed on top of reach in freezer and in walk in freezer.

33-11-4

Detail 22700567

Basic - Missing drain plug at dumpster. Missing from right side of dumpster.

31B-04-4

Detail 22700558

Basic - No handwashing sign provided at a hand sink used by food employees. Missing hand wash sign from hand wash sink by main cookline, front dining server area, and back hand wash sink by dry storage. Also, hand wash sink by dry storage and front dining missing soap and paper towels.

23-03-4

Detail 22700561

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda plates at back drive thru dispenser with mold like substance buildup. Repeat Violation

Oct 17, 2023

Routine - Food

Administrative complaint recommended

High Priority: 3Intermediate: 2Basic: 3Total: 8

50-17-3

Detail 22370476

High Priority - Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 6-1-23 Admin Complaint

03A-02-5

Detail 22370469

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. sliced Swiss cheese (46F - Cold Holding); hot dogs (45F - Cold Holding) in top of reach-in cooler next to grill. Operator stated both items were placed in cooler about 30 minutes prior. Operator placed bags of ice on both items to chill. Corrective Action Taken

29-42-4

Detail 22370473

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breaker missing from one non chemical side of 4 way splitter at mop sink.

22-02-4

Detail 22370472

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Underside of shake machine and ice cream machine in shake making station soiled. Repeat Violation

41-17-4

Detail 22370471

Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored on rack near large fryer oil container. Operator labeled spray bottle of cleaner.

23-03-4

Detail 22370470

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets on reach-in cooler across from toaster soiled. Also, gasket on walk-in-cooler soiled.

36-64-5

Detail 22370475

Basic - Objectionable odors in bathroom or other areas of the establishment. Objectionable odor in both restrooms.

22-16-4

Detail 22370474

Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach-in cooler in shake machine making station has accumulation of food debris.

Jun 9, 2023

Complaint Partial

Inspection Completed - No Further Action

High Priority: 1Intermediate: 2Total: 3

50-17-3

Detail 22046424

High Priority - Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 6-1-23

22-02-4

Detail 22046422

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Underside of shake machine at top of spindles in kitchen soiled. Also, underside of ice cream machine in kitchen slightly soiled. Operator cleaned both undersides of machines during this inspection Corrected On-Site

31B-02-4

Detail 22046423

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in women's restroom. Operator replenished paper towels Corrected On-Site

Jan 30, 2023

Routine - Food

Inspection Completed - No Further Action

Intermediate: 5Basic: 2Total: 7

11-27-4

Detail 21738188

Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Operator unable to provide written procedures for clean up events. Distributed Training material during this inspection.

22-02-4

Detail 21738186

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispensing soda machine in dining area soiled. Also, underside of spindle and surrounding areas of shake machines soiled. Repeat Violation

11-26-1

Detail 21738183

Intermediate - No proof provided that food employees are informed of their responsibility to report to the person in charge information about their health and activities related to foodborne illnesses. Operator unable to provide proof that employees are informed of reporting symptoms related to food borne illnesses to person in charge. Distributed health form to operator during this inspection

53B-10-4

Detail 21738184

Intermediate - Records/documents for required employee training do not contain all of the required information. Training date and/ or expiration missing from multiple employee food safety training certificates.

27-16-4

Detail 21738189

Intermediate - Water with a temperature of at least 100 degrees Fahrenheit not provided/shut off at employee handwash sink. No hot water at hand wash sink at front counter. Also, no hot water at hand wash sink at food pick up counter area.

12B-14-4

Detail 21738187

Basic - Employee beverage container in ice machine/ice bin. Employee beverage stored in ice bin at drive thru area. Operator removed can of Red Bull from ice bin Corrected On-Site

14-11-5

Detail 21738185

Basic - Equipment in poor repair. Gasket on reach-in freezer next to fryers torn. Repeat Violation

Jul 14, 2022

Routine - Food

Administrative complaint recommended

High Priority: 2Intermediate: 2Basic: 2Total: 6

12A-25-4

Detail 21192316

High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee received headset , placed on head and proceeded to finish preparing sandwiches. Spoke to manager and employee on hand washing. Employee then completed the proper hand washing. Corrective Action Taken

03A-02-5

Detail 21192318

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Butter held on cook-line near grill temperature at 56F. Operator stated placed on line at 9:30 . Temperature taken at 1:30. Operator removed butter and placed in nearby cooler Also, sliced Swiss cheese (56F - Cold Holding) in make table next to grill. Cheese placed in cooler at 10a. Operator removed plastic tray from under cheese to get cheese to chill Corrective Action Taken Repeat Violation Admin Complaint

22-02-4

Detail 21192314

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute on self dispenser in dining area soiled. Also, multiple soda nozzles on self soda dispenser soiled Repeat Violation

53B-09-4

Detail 21192313

Intermediate - Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained. All food safety certificates are photo copied. Operator Stated she will transfer to an original certificate. Corrective Action Taken

36-32-5

Detail 21192315

Basic - Ceiling/ceiling tile shows damage or is in disrepair. Ceiling tiles on the back of freezer facing office are pulled away leaving an opening to ceiling.

14-11-5

Detail 21192317

Basic - Equipment in poor repair. Gasket on reach in freezer torn Repeat Violation

Feb 24, 2022

Complaint Full

Administrative complaint recommended

High Priority: 3Intermediate: 3Basic: 4Total: 10

01B-14-4

Detail 20886956

High Priority - Shell eggs in use or stored with cracks or broken shells. See stop sale. One cracked shell egg stored with unbroken shelled eggs in walk in cooler . See stop sale

03A-02-5

Detail 20886959

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. sliced American cheese (44-45F - Cold Holding) in top of reach-in cooler next to grill. Plastic insert in bottom of pan causing cheese to be further away from cold air of bottom of reach-in cooler. Operator closed lid on reach-in cooler to chill cheese Corrective Action Taken Repeat Violation Admin Complaint

29-42-4

Detail 20886962

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing vacuum breaker at 4 way splitter at non chemical side at mop sink. Two of three not at chemical side have vacuum breakers, Repeat Violation Admin Complaint

53A-03-7

Detail 20886958

Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ CFM Brandi and Colton Servsafe certificates expired Repeat Violation

22-02-4

Detail 20886960

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Underside of shake machine on right soiled Also,blade on can opener soiled

31B-02-4

Detail 20886963

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink at front counter. Operator replenished paper towels Corrected On-Site

12B-14-4

Detail 20886955

Basic - Employee beverage container in ice machine/ice bin. Employee beverage in ice bin at soda dispensing machine at drive thru. Employee removed beverage and discarded ice Corrected On-Site

14-11-4

Detail 20886957

Basic - Equipment in poor repair. Gasket on reach in freezer next to fryers torn Repeat Violation

32-17-4

Detail 20886961

Basic - Self-closing device on bathroom door disconnected/broken. Self closure on Door for womens restroom in disrepair. Door unable to close fully.

29-11-4

Detail 20886964

Basic - Water leaking from pipe and/or faucet/handle. Faucet at hand wash sink across from shake machine area leaking

Jan 12, 2022

Complaint Full

Administrative complaint recommended

High Priority: 2Intermediate: 2Basic: 4Total: 8

03A-02-5

Detail 20780461

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. shredded cheese blend (46°F - Cold Holding); cooked noodles (46°F - Cold Holding) in reach in cooler near drive thru. Operator stated she turned on cooler when she came in and products may have been stocked in cooler before cooler was 41°F. Rechecked temperature of both items at end of inspection and both 43°F Corrected On-Site

29-42-4

Detail 20780463

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Two Vacuum breakers missing from non chemical side of splitter at mop sink Repeat Violation Admin Complaint

53A-03-7

Detail 20780462

Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ One manager certificate expired 1-10-22. Manager is scheduled to take exam 1-13-22

53B-14-5

Detail 20780460

Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Some Employees food safety training certificates expired.

14-11-4

Detail 20780459

Basic - Equipment in poor repair. Gasket on reach in freezer torn

22-16-4

Detail 20780457

Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach in cooler with beef patties and reach in cooler across from food warmer soiled Repeat Violation

27-14-4

Detail 20780458

Basic - Self-closing metering faucet does not provide water for at least 15 seconds. Battery operated / self closing metering faucet in women's restroom not dispensing water for at least 15 seconds. Operator seems to think batteries need to be changed

21-08-4

Detail 20780456

Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer Bucket (Quaternary 0ppm) under counter near grill. Operator emptied solution, remade, and retested at 200ppm Corrected On-Site

Oct 12, 2021

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Intermediate: 3Basic: 1Total: 6

22-43-4

Detail 20582899

High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. Triple Sink (Quaternary 400ppm). Operator added additional water to solution and retested at 200ppm Corrected On-Site

29-42-4

Detail 20582896

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Two Vacuum breakers missing from non chemical side of splitter

22-02-4

Detail 20582898

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting board in warewashing area soiled/ stained

53B-09-4

Detail 20582897

Intermediate - Required employee training provided by a third-party employee training program and operator unable to provide original certificate for employees trained. Operator unable to provide original safestaff certificates for employees food safety training. All certificates are photo copied

41-17-4

Detail 20582895

Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled spray bottle on shelf near soda dispensing machine containing toxic substance. Operator labeled sanitizer Corrected On-Site

22-16-4

Detail 20582900

Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of reach-in cooler below topping counter soiled Repeat Violation